A method for improving the organization by continuously changing its practices, structures, and systems is known as what?

A method for improving the organization by continuously changing its practices, structures, and systems is known as what?

• A. Six Sigma
• B. Kaizen
• C. Total Quality Management (TQM)
• D. Lean

Answer: (C)

Total Quality Management is an organization-wide approach that seeks long-term success through customer satisfaction by continually refining how work is done. It involves changing practices, structures, and systems across the enterprise, engaging people at all levels, and using data to drive improvements. This broad, systemic focus is what makes it the best fit for describing a method that continuously alters the way the organization operates. Kaizen centers on ongoing improvement as a mindset and often small, incremental changes; Six Sigma targets reducing defects through project-based work; Lean focuses on eliminating waste and speeding flow. These can complement TQM, but the description of broad, continual change across the organization aligns most closely with Total Quality Management.

Total Quality Management is an organization-wide approach that seeks long-term success through customer satisfaction by continually refining how work is done. It involves changing practices, structures, and systems across the enterprise, engaging people at all levels, and using data to drive improvements. This broad, systemic focus is what makes it the best fit for describing a method that continuously alters the way the organization operates.

Kaizen centers on ongoing improvement as a mindset and often small, incremental changes; Six Sigma targets reducing defects through project-based work; Lean focuses on eliminating waste and speeding flow. These can complement TQM, but the description of broad, continual change across the organization aligns most closely with Total Quality Management.