What term refers to a business practice in which the employees of a company work with an outside organization to perform a service?

What term refers to a business practice in which the employees of a company work with an outside organization to perform a service?

• A. Outsourcing
• B. Crowdsourcing
• C. Co-sourcing
• D. Offshoring

Answer: (C)

Co-sourcing is a collaborative arrangement where a company’s employees work together with an outside organization to perform a service. This setup blends internal expertise with external resources, allowing both sides to share responsibility, control, and accountability for delivering the service. For example, a company might keep core HR governance and strategic work in-house while partnering with an external provider to handle routine tasks like payroll processing or benefits administration, with ongoing coordination between the internal team and the external partner. This differs from outsourcing, where the external firm handles the entire function with little internal involvement; offshoring refers to moving work to another country; and crowdsourcing relies on a broad external crowd rather than a formal ongoing partnership.

Co-sourcing is a collaborative arrangement where a company’s employees work together with an outside organization to perform a service. This setup blends internal expertise with external resources, allowing both sides to share responsibility, control, and accountability for delivering the service. For example, a company might keep core HR governance and strategic work in-house while partnering with an external provider to handle routine tasks like payroll processing or benefits administration, with ongoing coordination between the internal team and the external partner. This differs from outsourcing, where the external firm handles the entire function with little internal involvement; offshoring refers to moving work to another country; and crowdsourcing relies on a broad external crowd rather than a formal ongoing partnership.