Which term describes a planned process that uses behavioral science to improve how an organization functions?

Which term describes a planned process that uses behavioral science to improve how an organization functions?

• A. Organizational development
• B. Pareto chart
• C. Overtime
• D. Ownership interest

Answer: (A)

Organizational development is a planned, systematic effort to increase an organization's effectiveness and health by applying behavioral science to understand and manage change. It uses diagnostics, feedback, and structured interventions—such as leadership development, team-building, process redesign, and culture change—to enhance communication, collaboration, and performance. This approach treats change as an ongoing, purposeful process guided by insights from psychology, sociology, and related fields, rather than a one-off fix. The other terms don’t fit this idea: a Pareto chart is a data visualization tool for prioritizing problems, overtime relates to additional pay for extra hours, and ownership interest refers to equity in a company.

Organizational development is a planned, systematic effort to increase an organization's effectiveness and health by applying behavioral science to understand and manage change. It uses diagnostics, feedback, and structured interventions—such as leadership development, team-building, process redesign, and culture change—to enhance communication, collaboration, and performance. This approach treats change as an ongoing, purposeful process guided by insights from psychology, sociology, and related fields, rather than a one-off fix. The other terms don’t fit this idea: a Pareto chart is a data visualization tool for prioritizing problems, overtime relates to additional pay for extra hours, and ownership interest refers to equity in a company.