Which term refers to computer software that integrates information across all areas of an organization and also manages external contacts?

Which term refers to computer software that integrates information across all areas of an organization and also manages external contacts?

• A. ERP
• B. ESOP
• C. Ethnorelativism
• D. Exempt-level experience

Answer: (A)

ERP, or Enterprise Resource Planning, is the software that brings data from the major areas of a business into one integrated system. It unifies information from functions like finance, human resources, procurement, production, and distribution, giving you a single source of truth and real-time visibility across the organization. Many ERP solutions also include or connect with customer and supplier management modules, so you can manage external contacts—customers and vendors—within the same platform. This integrated approach reduces data silos, streamlines processes, and supports coordinated planning and reporting. The other terms don’t describe this kind of software: ESOP refers to an employee stock ownership plan, Ethnorelativism is a concept in intercultural understanding, and Exempt-level experience is not an IT term.

ERP, or Enterprise Resource Planning, is the software that brings data from the major areas of a business into one integrated system. It unifies information from functions like finance, human resources, procurement, production, and distribution, giving you a single source of truth and real-time visibility across the organization. Many ERP solutions also include or connect with customer and supplier management modules, so you can manage external contacts—customers and vendors—within the same platform. This integrated approach reduces data silos, streamlines processes, and supports coordinated planning and reporting.

The other terms don’t describe this kind of software: ESOP refers to an employee stock ownership plan, Ethnorelativism is a concept in intercultural understanding, and Exempt-level experience is not an IT term.